Understanding
What participation requires, including procedures, visits, uncertainty, and daily-life disruption.
We built the category clinical trials were missing.
Jumo Health is a Patient Experience Organization.Since 2009, we have built the education, behavioral science, data intelligence, and execution systems that make patient readiness operational.CORE creates readiness. PRISM governs it. Together, they make completion more predictable.
100+clients
300+clinical studies
72,000+patients
270+conditions in 90+ languages
We govern what the rest of the industry assumes.
Clinical trial infrastructure assigns ownership for eligibility, recruitment, consent, site execution, and data collection. It rarely assigns operational ownership for whether patients are actually prepared to participate and sustain that participation.
Jumo Health was built around that missing responsibility. We make patient readiness measurable, actionable, and governable across recruitment, enrollment, retention, and completion.
Patient experience becomes more than a collection of activities. It becomes a system of execution.
Finding the patient does not prepare the patient.
Patients can meet every inclusion criterion and still be unprepared for the travel, scheduling, procedures, uncertainty, caregiver demands, or psychological weight of participation.
When those realities surface after screening or enrollment, sites absorb the rework, sponsors fund the rescue, and completion risk becomes operational cost.
01Screen failure
The real burden becomes visible after recruitment investment is already committed.
02Early withdrawal
Consent is mistaken for durable commitment, and risk is discovered too late.
03Site burden
Coordinators inherit upstream education, expectation, and logistics gaps.
04Rescue spend
The trial pays again to replace participation that was never prepared to hold.
A Patient Experience Organization makes readiness an operating discipline.
A PXO connects behavioral science, health literacy, human-centered design, data intelligence, and governed execution around one question: can this patient realistically advance, participate, and complete?
Patient readiness
is the degree to which a patient is cognitively, emotionally, practically, and contextually prepared to participate in and complete a clinical trial.
Burden & Support
Whether the expected burden is realistic given caregiver, financial, and logistical support.
Life Context
How transportation, work, family obligations, and geography shape feasibility.
Durability
Whether motivation, trust, and confidence can withstand the realities of participation.
The model changes when completion becomes the outcome.
Traditional infrastructure advances patients because the process demands it. Jumo advances readiness because participation demands it.
Conventional Model
Find. Screen. Enroll. React.
- Eligibility determines movement
- Enrollment is treated as success
- Sites correct upstream gaps
- Retention responds after risk appears
- Completion remains volatile
Jumo Health Model
Assess. Prepare. Advance. Protect.
- Readiness informs movement
- Enrollment is a milestone
- Friction is resolved upstream
- Risk is monitored throughout participation
- Completion is governed deliberately
One philosophy. Two entry points.
Start with education. Scale to intelligence. Or deploy the complete readiness system from day one.
CORE
Jumo Health's readiness education system.
CORE translates protocol complexity into the understanding, expectation alignment, caregiver preparation, and decision support patients need before and during participation.
CORE creates readiness. Explore CORE →PRISM
Jumo Health's Patient Readiness and Intelligence System.
PRISM identifies eligible patients, assesses readiness, governs advancement, orchestrates intervention, and monitors completion risk across the trial lifecycle.
PRISM governs readiness. Explore PRISM →Built to strengthen the infrastructure already running the trial.
Jumo works with sponsors, CROs, sites, and technology partners without shifting additional readiness burden onto the site.
Protocol-Aware
Every readiness strategy begins with the protocol, patient population, burden profile, and execution conditions.
Site-Conscious
Preparation moves upstream so sites receive patients with stronger understanding and more realistic expectations.
Experience-Led
Patient behavior, life context, caregiver influence, and health literacy shape the execution model.
Powering studies for 17 of the top 25 global pharmaceutical companies.
Frequently Asked Questions
What is Jumo Health?
Jumo Health is a Patient Experience Organization that makes patient readiness measurable, actionable, and governable across clinical trial recruitment, enrollment, retention, and completion.
What solutions does Jumo Health offer?
Jumo Health offers CORE, its readiness education system, and PRISM, its Patient Readiness and Intelligence System. The solutions can be deployed independently or together.
Is Jumo Health a patient recruitment company?
Jumo Health is not a media-buying or lead-generation vendor. We govern the readiness conditions that determine whether eligible patients can advance, participate, and complete.
Can CORE be purchased without PRISM?
Yes. CORE is a standalone readiness education system and can also serve as the education foundation within PRISM.
Who uses Jumo Health?
Jumo Health works with biopharma and biotech sponsors, clinical development and operations teams, patient experience leaders, and CRO partners.
What outcomes does Jumo Health focus on?
Jumo Health focuses on stronger patient advancement, lower preventable screen failure and dropout, reduced site burden, more stable retention, greater forecast confidence, and improved cost per completer.